PRIVACY  

When you placed an order or create a WEES account, the personal information we may collect includes but is not limited to; name; email address; phone number; postal address information.

We may use your Personal Information to:

  • Deliver shipping of products you have purchased from WEES
  • Updating information on product delivery and for customer service
  • Gives you information related to the products
  • Process your order and to provide you with the services and information offered by our website and what you expect
  • Moreover, we will use the information you provide for the administration of your account with us; To verify and manage financial transactions related to payments you make online; Audit data downloaded from our website; Improve the order and / or content of the pages of our website and adapt it to the needs of website users; Identifying our website visitors; Do research on the demographic data of our website users; Send you information that we consider to be useful to you that you request from us, including information about our products and services, provided that you have indicated that you do not mind being contacted on these matters.
  • We may provide your name and address to third parties so that we may ship the products you ordered, (such as for example to courier or service provider such as PayPal).
  • Communicate marketing and promotional offers to you.

You may unsubscribe from our service at any time by using the unsubscription function in the electronic marketing materials.

 

PAYMENT

Account Transfer

When you use account transfer, you will receive an invoice containing our bank details which is Bank Mandiri together with our order confirmation. The invoice amount is due for payment as soon as the invoice is received.

PayPal

When you use PayPal as your payment method, you will be directed to the PayPal website during the ordering process. You will be redirected to our shop where you can finish your order. Your PayPal account will be charged on the due date.

 

SHIPPING

Order within Indonesia will be shipped by JNE.

Order outside Indonesia will be shipped by POS Indonesia. All of the goods are designed and made in Indonesia and will be shipped from Indonesia.

Asia: 3-4 weeks delivery time
Rest of the world: 5-8 weeks delivery time

All our goods are made per order. After payment, allow at least 2 - 5 business days before your order is ready to be shipped. Saturday, Sunday and holidays are excluded. Shipping times vary based on destination.

 

POSTAGE

Postage is calculated depending on your location. The exact amount will be shown when you check out.

We will send your order's shipment tracking details to your email once your order has shipped. To track your order, please visit the shipping company website and use your tracking number. JNE & Pos Indonesia

 

RETURN

We gladly accept returns, and exchanges
Just contact us within: 14 days of delivery
Ship items back to us within: 30 days of delivery

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.